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|Commencement||Start any time|
|Timetable||Workplace training five days per week plus face-to-face visits throughout the year by the trainer for further training and assessment.|
Whilst we pride ourselves on our hands-on training, we have had to adjust most of our courses for study from home and remote learning during the COVID-19 restrictions. This means courses will be delivered using a range of methods including online learning, virtual classrooms, workbooks and direct contact with your teacher.
Given the government restrictions that are now in place to reduce the spread of coronavirus in Australia, we expect this new model of study will continue until the government makes changes to these restrictions.
The aim is train salespersons in the workplace in food safety and hygiene, preparing and displaying products, customer service, supporting and mentoring others etc. They will use training materials and information from their trainers and employer to build their knowledge base. They will be given opportunity to put this knowledge into practice serving real customer in real pressure situations.
Depending on units selected you will learn things such as store security, serving customers, balancing registers, preparing and displaying product etc.
This course is suitable for customer service staff in retail bakeries and retail butcher shops. It is aimed at staff that will have some responsibilty for store security, mentoring staff, finishing and displaying of products.
After achieving this Qualification, candidates may undertake FDF40110 Certificate IV in Food Processing or other suitable Certificate IV Qualifications, such as small business management
You need to be employed in this field before commencing this course. If you are currently not employed in this field please contact the Skills and Jobs centre for further advice on 1300 648 911.
To be eligible for this qualification you must successfully complete 14 units of competency: 6 core and 8 elective units.
|Unit Code||Unit Name||Unit Hours||Unit Consumables|
|FDFFS2001A||Implement The Food Safety Program And Procedures||30||$0.00|
|FDFFS3001A||Monitor The Implementation Of Quality And Food Safety Programs||70||$0.00|
|FDFOHS3001A||Contribute To OHS Processes||40||$0.00|
|FDFOP2061A||Use Numerical Applications In The Workplace||30||$0.00|
|FDFOP2064A||Provide And Apply Workplace Information||30||$0.00|
|MSMENV272||Participate in environmentally sustainable work practices||30||$0.00|
|Unit Code||Unit Name||Unit Hours||Unit Consumables|
|AMPR105||Provide service to customers||15||$0.00|
|AMPR106||Process sales transactions||10||$0.00|
|AMPR202||Provide advice on cooking and storage of meat products||10||$0.00|
|AMPR203||Select, weigh and package meat for sale||10||$0.00|
|AMPR212||Clean meat retail work area||20||$0.00|
|AMPR322||Prepare and produce value added products||10||$0.00|
|BSBCUS301||Deliver and monitor a service to customers||35||$0.00|
|FBPOPR2064||Clean and sanitise equipment||30||$0.00|
|FBPOPR3001||Control contaminants and allergens in the workplace||70||$0.00|
|FBPOPR3003||Identify cultural, religious and dietary considerations for food production||40||$0.00|
|FBPPPL2001||Participate in work teams and groups||30||$0.00|
|FBPPPL3001||Support and mentor individuals and groups||30||$0.00|
|FBPRBK2002||Use food preparation equipment to prepare fillings||40||$0.00|
|SIRRRTF001||Balance and secure point-of-sale terminal||20||$20.00|
|SITHFAB005||Prepare and serve espresso coffee||30||$0.00|
The units listed below are just a sample of what we can offer training in. We offer a wide variety of training tailored to suit your business needs.
This course involves accredited units. You will be required to complete assessment tasks to demonstrate your underpinning knowledge, skills and attributes to meet the course outcomes. A combination of written, oral and practical assessment strategies will be used in either a classroom, online or workplace environment.
Where units require demonstration of skills in a workplace environment, you will have the opportunity to do this either in your own workplace (where appropriate), through a practical placement, or by using one of the Institute's simulated workshops/classrooms. Detailed information about the types, conduct and dates of assessments will be provided in advance. You will also be provided with information about the opportunity for reassessment and appeal.
Once you have applied for your chosen course, you will receive a thank you email from South West TAFE with a few steps to help process your enrolment.
Complete a Pre-Training Review
You will receive an email to complete a Pre-Training Review online evaluation. This evaluation helps us tailor your training to suit your needs.
Create or provide a Unique Student Identifier (USI)
A USI is a nationally recognised reference number that provides an online record of your training qualifications gained in Australia.
Create your USI
Already have a USI but can’t remember it? Find your USI
If you have experience or prior qualifications, you may be eligible to apply for recognition of prior learning and gain credits. You will be asked to provide any relevant Statement of Attainment to support identified credits.
Here's an outline of fees and costs associated with your course.
Your fees each year can be made up of 3 different elements. Everyone has different circumstances that can affect what you pay and how much you pay. :
There are 4 different rates of tuition fees. Only one will apply to you (depending on your eligibility and circumstances).
The fees listed below are indicative only. The student tuition fees as published are subject to change given individual circumstances at enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future.
|Course fees by student type||Indicative Course Fee|
|Government subsidised rate (if eligible)||$1,460.00|
|Full fee rate (if not eligible for govt subsidy)||$6,190.00|
Some courses require specific resources or materials necessary for your study eg: tools of the trade, excursions, etc. Final costs will be determined upon enrolment.
|Additional course fees||Indicative Course Fee|
|Course consumable/materials (approximate)||$20.00|
Once we have processed your enrolment form, you will receive an email with your invoice.
Payments will need to be arranged within five(5) business days of receiving the email containing your invoice.
We also offer a range of scholarships each year which you may be eligible to apply for to assist with course fees.
There are five simple steps to apply for a course with us.
Not sure which course is right for you? South West TAFE will help you find your way.
Our Careers Coaches at the Skills and Jobs Centre is here to support you. Whether you’re exploring career options, transitioning from school to the workforce or looking to study after school we’re here to help you.
As a SWTAFE student, you can access a variety of support services that will enhance your study experience and help you complete your studies successfully. For more information about any of these services, visit our student page.