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|Study Mode||Full-time, Part-time, Traineeship|
|Commencement||Apply any time|
|Timetable||Workplace training and assessments|
This traineeship is the perfect starting place for you to begin your career in the travel and tourism industry.
During this traineeship, you will develop a broad range of hands-on skills in tourism service, sales or operational skills and gain a sound knowledge of industry operations to coordinate tourism services.
We offer training to a diverse range of employers through a combination of on-the-job training with your employer and workplace visits from our trainers.
This course also allows for multi-skilling and specialisation in the office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.
During this traineeship, you will develop practical hands-on skills and experience in the tourism industry through on-the-job training and workplace assessments.
During this course, you will learn skills and knowledge in:
We offer a range of elective units to suit the area of the tourism that you are undertaking your traineeship in. These may include:
Upon completion of this traineeship, you will be equipped with the skills and knowledge to gain work in a variety of tourism sectors and employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.
Possible job outcomes include:
After successful completion of this traineeship, you may choose to advance your skills and continue to study in the tourism and travel industry.
This course meets the entry requirements for the Certificate IV in Travel and Tourism unit upgrade. The five-unit course is completed over 6 weeks and allows students who have completed the Certificate III in Tourism to easily upgrade their qualification to a Certificate IV.
You need to be employed as a trainee in the tourism and travel industry with a registered employer before commencing this course.
You need to be employed in this field as an apprentice or trainee before commencing this course.
If you are currently not employed in this field please contact the Skills and Jobs Centre for further advice.
To be eligible for this qualification, you must successfully complete 15 units: 4 core and 11 elective.
|Unit Code||Unit Name||Unit Hours||Unit Consumables|
|SITTIND001||Source and use information on the tourism and travel industry||25||$0.00|
|SITXCCS006||Provide service to customers||25||$0.00|
|SITXCOM002||Show social and cultural sensitivity||20||$0.00|
|SITXWHS001||Participate in safe work practices||12||$0.00|
|Unit Code||Unit Name||Unit Hours||Unit Consumables|
|BSBITU301||Create and use databases||30||$0.00|
|HLTAID011||Provide First Aid||18||$0.00|
|SITEEVT002||Process and monitor event registrations||60||$0.00|
|SITEEVT003||Coordinate on-site event registrations||40||$0.00|
|SITEEVT004||Provide event staging support||31||$0.00|
|SITHACS008||Provide accommodation reception services||30||$0.00|
|SITHFAB002||Provide responsible service of alcohol||10||$0.00|
|SITTGDE002||Work as a guide||90||$0.00|
|SITTGDE004||Lead tour groups||30||$0.00|
|SITTGDE005||Prepare and present tour commentaries or activities||70||$0.00|
|SITTGDE006||Develop and maintain the general and regional knowledge required by guides||100||$0.00|
|SITTTSL001||Operate online information systems||40||$0.00|
|SITTTSL002||Access and interpret product information||65||$0.00|
|SITTTSL003||Provide advice on international destinations||45||$0.00|
|SITTTSL004||Provide advice on Australian destinations||40||$0.00|
|SITTTSL005||Sell tourism products and services||35||$0.00|
|SITTTSL008||Book supplier products and services||20||$0.00|
|SITTTSL009||Process travel-related documentation||26||$0.00|
|SITXCCS002||Provide visitor information||35||$0.00|
|SITXCRI001||Respond to a customer in crisis||30||$0.00|
|SITXWHS002||Identify hazards, assess and control safety risks||30||$0.00|
This course involves accredited units. You will be required to complete assessment tasks to demonstrate your underpinning knowledge, skills and attributes to meet the course outcomes. A combination of written, oral and practical assessment strategies will be used in either a classroom, online or workplace environment.
Where units require demonstration of skills in a workplace environment, you will have the opportunity to do this either in your own workplace (where appropriate), through a practical placement, or by using one of the Institute's simulated workshops/classrooms. Detailed information about the types, conduct and dates of assessments will be provided in advance. You will also be provided with information about the opportunity for reassessment and appeal.
Once you have applied for your chosen course, you will receive a thank you email from South West TAFE with a few steps to help process your enrolment.
Complete a Pre-Training Review
You will receive an email to complete a Pre-Training Review online evaluation. This evaluation helps us tailor your training to suit your needs.
Create or provide a Unique Student Identifier (USI)
A USI is a nationally recognised reference number that provides an online record of your training qualifications gained in Australia.
Create your USI
Already have a USI but can’t remember it? Find your USI
If you have experience or prior qualifications, you may be eligible to apply for recognition of prior learning and gain credits. You will be asked to provide any relevant Statement of Attainment to support identified credits.
Here's an outline of fees and costs associated with your course.
Your fees each year can be made up of 3 different elements. Everyone has different circumstances that can affect what you pay and how much you pay. :
There are 4 different rates of tuition fees. Only one will apply to you (depending on your eligibility and circumstances).
The fees listed below are indicative only. The student tuition fees as published are subject to change given individual circumstances at enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future.
|Course fees by student type||Indicative Course Fee|
|Government subsidised rate (if eligible)||$3,230.00|
|Full fee rate (if not eligible for govt subsidy)||$7,805.00|
Some courses require specific resources or materials necessary for your study eg: tools of the trade, excursions, etc. Final costs will be determined upon enrolment.
|Additional course fees||Indicative Course Fee|
|Course consumable/materials (approximate)||$1,150.00|
Once we have processed your enrolment form, you will receive an email with your invoice.
Payments will need to be arranged within five(5) business days of receiving the email containing your invoice.
We also offer a range of scholarships each year which you may be eligible to apply for to assist with course fees.
There are five simple steps to apply for an apprenticeship or traineeship with us.
Not sure which course is right for you? South West TAFE will help you find your way.
Our Careers Coaches at the Skills and Jobs Centre is here to support you. Whether you’re exploring career options, transitioning from school to the workforce or looking to study after school we’re here to help you.
As a SWTAFE student, you can access a variety of support services that will enhance your study experience and help you complete your studies successfully. For more information about any of these services, visit our student page.