IT Support

Make the most of our information and technology resources offered to all students while studying with SWTAFE.

If you need help with any IT while studying remotely, contact our IT team by calling 03 5564 8976.

Studying through WebEx

The below links will help to guide you through setting up WebEx on your computer and how to use it for studying.

Computers and internet access

All users of the SWTAFE network need to have a username (User ID) and password.

When you enrol and are issued with a student card you will also be issued with a letter that tells you what your user ID is, what your initial password is, and what you need to do with them so you can log on to the network.

The password on the letter needs to be changed the first time you log on. If you don’t change it, you will be unable to log in next time.

You can go to South West Central at the Warrnambool campus or Customer Service at any other campus and ask for your login/password to be reset. You will need to have your student card with you to identify yourself, or another form of photo ID.

Internet access is available via the wireless network and on all networked computers in the classrooms and SLC. Inappropriate use will result in restrictions on your use.

You are able to bring your own device to any of our campuses and access our wireless network free of charge. For assistance in accessing the network, please speak to South West Central (Warrnambool) or Customer Service at any other campus.

SWTAFE provides a wireless network that is available at each campus for you to use. You can configure your own personal devices to access the network.

If you choose to bring your own laptop or device, you do so at your own risk and are responsible for the security of these items.

South West TAFE Online

South West TAFE Online (Moodle) is a box of tools in an easy to use online platform for use by learners and teachers. Moodle is the preferred learning management system at SWTAFE and is used for housing our online courses, teaching resources, assessments and teaching communications.

Moodle supports the delivery of your online learning activities and allows your teachers to publish and upload course resources and assessments ready for you to access.

Moodle is an acronym for Modular Object-Oriented Dynamic Learning Environment. Your teacher will advise if SWTAFE Online will be used in your classes.

Your student ID and network password will be required for SWTAFE Online.

Contact your teacher in regards to SWTAFE Online issues or assistance.