Introduction to Providing Individual Support

Gain skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. You will learn to determine the support needs of your client, provide and monitor that support, and complete the required records and documentation.

Determine support needs

• Understanding the key issues of ageing
• Why we have individualised support

Provide support services

• Client wellbeing
• Building trust
• Duty of care V’s Dignity of risk

Monitor support services

• Importance of monitoring
• Feedback from clients
• Reporting

Complete records and documentation

• Importance of documentation
• Privacy and confidentiality

This short course does not include accredited units and training.

Here's an outline of fees and costs associated with your course.

You can book and pay for your place in a short course online by following the book now button. Alternatively, you can call us on 1300 648 911 or visit your nearest campus for assistance in your booking.

If your course is to be invoiced to a third party, (eg. Work Cover, employer or agency) an Authority to Invoice (ATI) form needs to be completed and signed by the third party. Please contact us via the live chat below, calling 1300 648 911, or email short.courses@swtafe.edu.au to receive the form.

There are three simple steps when applying for a course with us. 

1. Book – you can book and pay for your place online via the book now button.  A tax invoice/receipt is automatically emailed to you upon payment.
2. Confirmation – you will receive an email confirming the date, time and location of the course. 
3. Attend and complete the short course - 100% attendance of the short course is required. Upon successful completion and within 30 days of the short course, you will be sent a Certificate of Attendance.

If need any assistance with completing your booking, contact our Customer Service team via the live chat below, call 1300 648 911 or visit your nearest campus.

Not sure which course is right for you? South West TAFE will help you find your way.

Our Careers Coaches at the Skills and Jobs Centre is here to support you. Whether you’re exploring career options, transitioning from school to the workforce or looking to study after school we’re here to help you.

As a SWTAFE student, you can access a variety of support services that will enhance your study experience and help you complete your studies successfully. For more information about any of these services, visit our student page.