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|One day a week on campus (Tuesdays, 9:00 am - 3:30 pm) and one evening a week via virtual classroom (Wednesday, 5:30 pm - 8:30 pm), plus structured self-directed learning at a time that suits you.
The Certificate IV in Community Services is a broad program designed to equip individuals with the knowledge and skills necessary to work effectively in the community services sector. This nationally recognised qualification prepares students for a range of roles within community organisations, government agencies, and non-profit entities.
Throughout the course, students will develop a strong foundations in key areas such as social justice, cultural competence, and ethical practice. The program covers a broad spectrum of topics, including communication strategies, organising personal work priorities, and the ability to engage with diverse client groups.
One day a week on campus (Tuesdays, 9:00 am - 3:30 pm) and one evening a week via virtual classroom* (Wednesday, 5:30 pm - 8:30 pm), plus structured self-directed learning at a time that suits you.
*Virtual classroom - a live online teaching and learning environment where teachers and students can present course materials, engage, interact, and work in groups together.
At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.
Why don’t you come along to our next course info session to find out everything you need to start your learning journey? You can chat with our teachers, tour our facilities, learn more about the course, find out about the application process and get your questions answered by our course experts.
To be eligible for this qualification you must successfully complete 15 units: 7 core and 8 electives.
|Work with diverse people
|Work legally and ethically
|Facilitate the interests and rights of clients
|Follow safe work practices for direct client care
|Use communication to build relationships
|Recognise and respond appropriately to domestic and family violence
|Develop and maintain networks and collaborative partnerships
|Promote Aboriginal and/or Torres Strait Islander cultural safety
|Provide first point of contact
|Manage personal stressors in the work environment
|Plan and conduct group activities
|Work with people with mental health issues
|Facilitate individual service planning and delivery
|Organise personal work priorities
|Work in an alcohol and other drugs context
The units listed below are just a sample of what we can offer training in. We offer a wide variety of training tailored to suit your business needs.
This course involves accredited units. You will be required to complete assessment tasks to demonstrate your underpinning knowledge, skills and attributes to meet the course outcomes. A combination of written, oral and practical assessment strategies will be used in either a classroom, online or workplace environment.
Where units require demonstration of skills in a workplace environment, you will have the opportunity to do this either in your own workplace (where appropriate), through a practical placement, or by using one of the Institute's simulated workshops/classrooms. Detailed information about the types, conduct and dates of assessments will be provided in advance. You will also be provided with information about the opportunity for reassessment and appeal.
Once you have applied for your chosen course, you will receive a thank you email from South West TAFE with a few steps to help process your enrolment.
Complete a Pre-Training Review
You will receive an email to complete a Pre-Training Review online evaluation. This evaluation helps us tailor your training to suit your needs.
Create or provide a Unique Student Identifier (USI)
A USI is a nationally recognised reference number that provides an online record of your training qualifications gained in Australia.
Create your USI
Already have a USI but can’t remember it? Find your USI
If you have experience or prior qualifications, you may be eligible to apply for recognition of prior learning and gain credits. You will be asked to provide any relevant Statement of Attainment to support identified credits.
Here's an outline of fees and costs associated with your course.
Your fees each year can be made up of 3 different elements. Everyone has different circumstances that can affect what you pay and how much you pay. :
There are 4 different rates of tuition fees. Only one will apply to you (depending on your eligibility and circumstances).
The fees listed below are indicative only. The course fees published are subject to change given individual circumstances at enrolment. Course fee funding is made available to eligible individuals by the Victorian and Commonwealth Governments. If funding is utilised, this may affect opportunities to access additional funding in the future. An accurate quote for this course will be provided during the enrolment process.
|Course fees by student type
|Indicative Course Fee
|Government subsidised rate (if eligible)
|Full fee rate (if not eligible for govt subsidy)
Students who are eligible for Free TAFE place will not pay course tuition fees for the duration of their enrolment in this course, however, there may be some consumable/material fees for the course (find out more below). The consumable fees for this course are listed in the above table.
Find out more about Free TAFE courses and eligibility or contact our Customer Service team.
Some courses require specific resources or materials necessary for your study eg: tools of the trade, excursions, etc. Final costs will be determined upon enrolment.
|Additional course fees
|Indicative Course Fee
|Course consumable/materials (approximate)
Once we have processed your enrolment form, you will receive an email with your invoice.
Payments will need to be arranged within five(5) business days of receiving the email containing your invoice.
We also offer a range of scholarships each year which you may be eligible to apply for to assist with course fees.
There are five simple steps to apply for a course with us.
If you need any assistance with applying, contact our team on 1300 648 911 or visit your nearest campus.
Not sure which course is right for you? South West TAFE will help you find your way.
Our Careers Coaches at the Skills and Jobs Centre is here to support you. Whether you’re exploring career options, transitioning from school to the workforce or looking to study after school we’re here to help you.
As a SWTAFE student, you can access a variety of support services that will enhance your study experience and help you complete your studies successfully. For more information about any of these services, visit our student page.